Opinion
I Am Three Minds About AI
The builder, scientist and citizen in me want different things from AI. I think you should let them argue before you decide what to trust.
Transformation
Design adoption around the people doing the work.
Opinion
Am I Worth as Much Now?
When AI can produce work you were paid to do, the question becomes personal. I want us to discuss income and bargaining power without pricing a person.
Opinion
Do Tokens Define Me in an Interview?
Ask me how I use AI, what I learned and what I checked. A consumption total needs that explanation before it can help you assess my work.
Opinion
That Aha Flash of Dopamine from AI
An answer suddenly makes sense, and you want to keep going. I want us to enjoy that moment while giving the explanation a chance to fail.
AI at work
Are You Measuring AI Value?
Measure the whole workflow, separate capacity from cash, and check what changed for your staff and customers.
Leadership & organisation
Do not let AI turn discussion into agreement
Keep proposals, decisions and unresolved questions separate when AI helps write your meeting record.
News explained
What the “one in four jobs” AI estimate actually measures
The ILO’s estimate describes potential changes to tasks. Here is how to use it without turning it into an unsupported staffing forecast.
Leadership & organisation
Your AI can flag a problem, but who owns the decision?
Give every AI exception a decision owner, a backup and a safe waiting state before it reaches a shared inbox.
News explained
The AI gap starts before the chatbot.
The World Bank’s AI foundations report makes a practical point: a useful tool still needs reliable access, relevant information and people who can use it.
Transformation
The pilot got faster. The work got heavier.
If your AI pilot measures generation time but ignores checking and correction, it may be moving the queue rather than shrinking it.